We receive many letters and emails from the families we've served, thanking us for our caring ways. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide. We are forever grateful that our families have taken the time to write such kind words to us- during their time of loss.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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Aloha Blanca, It means so much that you and Oahu Mortuary & Cemetery work so diligently to help us and other families who have suffered a loss. The Grief & Mourning section of your website has been a source of comfort to me, and while I know there are stages of grief, it is still so painful a loss. Thank you all for providing such a necessary and oftentimes overlooked service. Best to you and yours. Me ke Aloha Pumehana, RuthVeronica D. April 20, 2016
Dear Miki, Jr. and Staff- Thank you for your countless efforts, efficiency and your kindness to making my grandfather's sunset amazingly sweet and simple. It has been a great pleasure to have worked with such an efficient and professional group of people during this difficult time. All of your hard work, kindness and generosity is very much appreciated. May God continue to bless each one of you as you all have blessed us. Very Repectfully, Nani V. and entire family of Robert HooHoo Family January 27, 2016
Our mom passed while on vacation in Hawaii. Her wish was to be cremated upon passing, and I was faced with arranging this while on the mainland and trying to cope with overwhelming grief. I called four or five other funeral homes that offer cremation services before calling Oahu Mortuary & Crematory. After about 2-3 minutes talking to Blanca, the managing director, I knew this was the place. She outlined all that needed to be done and finished up with something along the lines of: but you don't need to think about any of that. And she indeed followed through and made that happen with great efficiency, precision and thoroughness. Within minutes I had emails from her. Sign, scan, send with picture for identification - done. During a follow-up phone call she said "we will get mom here and under our care as quickly as possible". Again, she made it happen, along with obtaining a transit permit for mom's remains, sending a death certificate worksheet should I need it until the official certificate was received and providing lots of other useful information. It turned out that I did not need the worksheet because she somehow managed to work magic in getting the requested number of official certificates in a matter of days when I had been told by other sources that it can take anywhere from 4-12 weeks. True to my initial impression, Blanca proved to be a person who genuinely cares and was clearly dedicated to lifting as much of the burden from my shoulders as possible. As far as Oahu Mortuary & Crematory in general, all staff were warm and helpful and there was never any hint of upsell, price gouging, hidden costs or wide-ranging brackets with difficultly getting a precise cost. They are honest and transparent. Thank you Blanca and all staff who assisted. You have our deepest gratitude.Ford Family August 31, 2015
I truly appreciate the kindness and compassion you've shown, especially at such a difficult time. I will always remember the caring and beautiful spirit you are, and wish you the very best in health and happiness. Warm Hugs, Indira.Indira
My family and I recently had our services held there. Upon arrival of preparing our arrangements, Blanca made us feel very comfortable, at ease, and welcomed during our time of grieve. Explaining and providing us the necessary information and cost (made within our means) made us so pleased. I will recommend friends and family to visit her and office staff in time of their needs. From the beginning of services until completion, everything turned out so beautiful, and memorable. And Blanca made it happen for us. To top it all, me, my brothers and sisters also have our grave site at Oahu Cemetery. Our parents are there and someday we'll be joining them. It's a serene place, maintaining the cemetery is well kept, we are so happy to know of where we'll be someday. Thank you all for your service, keep up the magnificent work. Barbara & The Villanueva familyVillanueva Family
My mother recently passed away without funeral insurance. Her last wish was for a no-frills cremation and scattering of ashes, so I was a bit disappointed to find out that the Neptune Society does not operate in Honolulu. I checked a number of companies listed in Island Hospice's list of mortuaries and crematoriums, and then independently found Oahu C&C. I was attracted to their no-frills, direct cremation service- the least expensive of any service in Oahu. Despite my mother's clear wishes, I admit to having had some misgivings about choosing the lowest cost option. Didn't she really deserve better? Shouldn't I just spend another couple of hundred bucks to ensure a quality experience? Well, that is just the sort of guilt and second guessing the funeral industry relies upon to cross-sell/up-sell grieving families into unnecessary services and expensive products... Let me say this about our families' experience: from my first visit to their website and initial telephone enquiry, the retrieval of my mother's body from our home, to the visit with their funeral director and retrieval of my mother's remains, the Oahu C&C's staff were completely transparent and professional. No attempt was made to up-sell us on urns or additional services, and they handled my grieving stepfather very gently. After cremation, my mother's remains were returned in a tasteful plastic container and carrying bag. From beginning to end, Oahu C&C was a class act. I wholeheartedly recommend them to your family. - The Jackson / Engle familiesThe Jackson / Engle families
Blanca, I hope this email finds you well. It was one year ago today that Rick, Jan, and I sat in your office about taking care of our brother Jerry. You said that you are an advocate to the family and that you will do what it takes to help us. And you did just that!! :) As I give special thought to my brother during this week, I have to include you in the overall picture. You were a God-send to our family during a very difficult time. But I'm sure it's not just to our family, but to others as well. You meet families everyday, usually at their lowest, most painful moment. Yet you have a way of bringing a calm and peace to a very difficult situation. You are a blessing to families and an important person in your company. Just to give you a frame of reference, here is a picture of Rick, myself, Jerry, Jan, and our brother Joe. Thank you for being a blessing to our family and to several others that you encounter each week.Loomis Family
I want to tell you how much it meant to have you take care of Mary Lynn and our family the way you did. I was very sad to not be able to be there, but I felt comforted by the manner in which everything was handled. The Celebration Memorial was beautifully done, and people sent a lot of pictures. Daughters Lee Ann and Karly went out on a friend of Jacque's sailboat to spread some of her ashes and have a "toast" to her--Lee Ann called me from the boat, and it sounded as though they were having a very good time!!! Both girls will come to Iowa City for a Memorial, and the rest of her ashes will be put to rest next to her father. Thank you so very much - Helen.Helen
Aloha! Dearest Deenie, Mahalo nui loa! Thank you very much for your kind guidance, help, patience and love for my mother Hannah. I am grateful and have deep gratitude. Love, Iwalani & FamilyIwalani and Family
Thank you very much for all your help! Also, please extend our special thanks to Mr. Wayne Liftee. We will recommend you to our friends and family. Sincerely yours, Tina H.Tina H.
Thank you for your thoughtfulness. I couldn't have done it without your help.Gary P.
Dear Sandee, thank you & the people you work with for your compassionate cooperation. How interesting that you knew of Doug, my dear son. He was a decent human being - so knowledgeable, so talented & creative and so giving & forgiving. He has left a lot of beautiful "landmarks" in Hawaii, California & Pennsylvania - he was a master craftsman!Madeliene E.
Blanca- Just wanted to thank you for everything you did for my mom, Suzanne A., and for me and my sisters in taking care of her and arrangements at Punchbowl. The ceremony was very nice and I feel she is truly at peace and with my dad. Thank you again and much Aloha-Tracey Z.Suzanne A.
To Blanca, Wayne, Louie and Oahu Mortuary- Thank you so much for all of your help and support at this difficult time. We appreciate all that you did in allowing us to have our mother's services there. May God Bless you all!Silva Ohana
Dear Blanca: I want to Thank you for you professionalism and understanding in taking care of our family's request for my Uncle. You were able to meet with us immediately, made us feel comfortable and helped us to make decisions for his urn and your prices overall are reasonable. We appreciate you!Joyce T.
To Blanca: I want to say, Thank you very much for you kindness and for helping me with my father's farewell. I wish you good health and a good life!Sayuri J.
To a wonderful staff: You all made me and my Ohana feel comfort during our time of loss. We appreciate your assistance and support. Mohalo nui loa from all of us to all of you!Barbara V.
Dear Blanca- On behalf of my family and I, together with our family in Singapore- I thank you for the respect, dignity and sensitivity, you handled the service for Shamala's sudden passing. Our grief was enormous but you and your staff helped to ease it with your kindness and thoughtfulness. Your job is not an easy one but your warmth, care and concern had made it easier. Thank you again, God Bless you always! We are so glad we chose you! :Love, Rani, Anoo and Lynette.Martin Family January 27, 2016
Dear Sandee: Thank you for your support and assistance for the memorial service of our mom, Misue "Betsy" Sakamoto. The occasion was peaceful and went well. We will promote Oahu Mortuary to friends in the future.Susan, Mel, and Robin December 17, 2015
We're so grateful that Miki Ho recommended Oahu Mortuary; my husband and I didn't know what to do. Thanks to you for listening to us, guiding us, going over the process, being available, patient and understanding. Mahalo, Brand and ReneeBrad and Renee
Just thinking about your kindness brings a smile. Thank you so much. Mahalo for the blessings and help. Deenie, big hug for your compassion. With sincere gratitude, The daughters of Sylvia Blevins-HolzmannWally-Jean Medeiros
We are from the mainland and came to the island to make final preparations for our brother. Blanca assisted us in the cremation process. Words can't describe the blessing that she was to our family. She referred to herself as an "advocate for the family". We refer to her as a "friend to our family". In every contact with her we did not feel like a customer. We felt valued and respected by her. Her heart is definitely in her job. It was obvious that she genuinely cared about the pain that we were experiencing. Her hugs and sincerity gave us the assurance that we weren't just a file sitting on her desk to be completed She went above and beyond what we could have expected given our circumstances. She even called me a couple of weeks later to check on us. That spoke volumes to her genuine care for us. Our family will always be grateful, not just for the service that she provided, but for the personal touch she gave us in our time of grief. I wholeheartedly recommend Oahu Mortuary and Crematory!! Blanca is the main reason for this. You will not be disappointed.Bill L.
When you're in the middle of grieving, and you have to make that painful phone call to choose what to do with your loved one's remains, you can only hope that someone as empathic and kind as Blanca from Oahu Mortuary answers your call. Oahu Mortuary has provided my family with the guidance and compassion that only the finest professionals could manage. No one wants to think about losing a loved one, but when this happens, you'll want (and probably need) the support of staff like those at Oahu Mortuary. If you find yourself having to make arrangements for your loved one, call them....you'll be glad you did.Cora S.
Mahalo for your kindness during a sad time. It was a pleasure working with you. Your kind nature made the situation smooth - especially having to send my dad from the mainland. You are perfect at what you do. Aloha.Lisa-Lori L.
Thank you for your kindness! You helped the planning go smoothly. You are a wonderful person. Love, The Tuumalos!Tu'umalo Family
We want to thank you so much for the help you've given our family during this difficult time. You have done such a wonderful job for our beloved Sheryll. We greatly appreciate everything. Thank you, The Lacson FamilyThe Lacson Family
Mahalo to Oahu Personnel and especially to Blanca Acevez and her son, in taking the extra time and duty that you perform on a daily basis -for each family and the loss of their loved ones. Mahalo plenty from my wife and I and our children, as well as, the many families and friends, who spoke highly of Oahu Mortuary. We truly felt blessed being able to view our son.I am forever grateful and wish all of you a blessed day and may our Lord Jesus Christ continue to guide, guard and keep you in his everlasting loving arms!Aio Ohana
Dear Sandee, on behalf of Donald, Sr. our family thanks you for guiding us through this process. We were so lucky to have you assist us during this time. I know my brother appreciated the support and kindness you gave to him. As for me, being far away, you helped me so much. Words can never express the gratitude we have for you. We thank you so very much!Cheryl U., Don G., Jr. & Family
Blanca and Staff- Thank you very much for all the help with my mom. Everything went smooth and we are very happy.Shimamoto Family
Dearest Blanca: Thank you for your kind words and your understanding during our time of loss. This is just a little something to say we all as a family appreciate all you have done. Please keep in touch and thank you again. Your kind words are of great comfort to us as we grieve mom.The Nabor Family
Dear Blanca and Staff: No words could ever express our appreciation for the love and support you have shown to us after the passing our beloved mother, Doris B. We want to thank you for the use of your facilities, cremation, funeral services and the cemetery services, as well. Your caring ways with all your help and assistance through this very difficult time , truly made all the difference on relieving our worries. Thank you, we are forever grateful! With love, Glen, Gaylen, Richard and DaynaJoyDoris B.
Ever-dearest Blanca: Thank you for all you have done for me and my family. I am happy that we were able to view Daddy before he was cremated. I appreciate your thoughtfulness and care. I hope that God will repay you for the good service you've done for our family. Forever Grateful, ValerieValerie D.
Our family wishes to thank you for the wonderful funeral services. We appreciate your kindness, professionalism and patience. Your kindness and support was very comforting during our time of sorrow. Without your guidance, I'm sure it would have been a more stressful process. Your graciousness has gone above and beyond. Thank you so much for giving us a beautiful, honorable, respectful, peaceful viewing. We will be forever grateful for all that you have done for our family, as well as, our beloved son and brother. May God always bless you! Mahalo Nui Loa from the Keawemauhili OhanaKeawemauhili Ohana
Thank you so much for your patience, personal attention and compassion and understanding.Michael J.